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Return and Refund Policy

  1. Last updated: November 24, 2023 
    Thank you for shopping at NNB Infratech Pvt Ltd 

    If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us. 

    Interpretation and Definitions 

    Interpretation 

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

    Definitions 

    For the purposes of this Return and Refund Policy: 
    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NNB INFRATECH PRIVATE LIMITED, Kolkata . 
    • Goods refer to the items offered for sale on the Service. 
    • Orders mean a request by You to purchase Goods from Us. 
    • Service refers to the Website. 
    • Website refers to NNB Infratech, accessible from https://www.nnbinfratech.com / 
    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

    Your Order Cancellation Rights 

    You are entitled to cancel Your Order within 3 days without giving any reason for doing so. 
    The deadline for cancelling an Order is 3 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. 
    In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: 
    • By email: nnbinfratech@gmail.com 
    We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. 

    Conditions for Returns 

    Unfortunately, We don’t accept any returns once the order is delivered. 

    Gifts 

    If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. 
    If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver. 

    Contact Us 

    If you have any questions about our Returns and Refunds Policy, please contact us: 
    • By email: nnbinfratech@gmail.com 

     

     

    Shipping Policy 

    Shipping charges would be extra based on your location! 
    Depending on your location, it takes min 3 and max 14 working days to deliver the product, unforeseen circumstances may cause unexpected delays. 

     

     

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